To Our Valued Customers:
Due to extreme temperatures in July and August, we are unable to safely ship live insects to some areas. If temperatures in a shipping destination go above 95F during three business days following your order, there is a high probability that your insects will die in transit.
Please check your weather forecast before ordering. If we feel that we are unable to safely fulfill your order due to extreme temperatures, we may hold your order and send you an email outlining the risks and asking for your confirmation that you accept these risks. If you cannot reply to us within 24 hours, we will hold your order until temperatures improve. We care about the quality of the product we ship and do not want anyone to receive a box of dead insects. We appreciate your understanding that conditions are beyond our control and that all efforts are made to ease the shipping process.
Our crickets are excellent live feeder insects for bearded dragons, chameleons, lizards, iguanas, frogs, tarantulas and more. They also make great treats for backyard chickens and tortoises.
Live Insects and Temperature:
Extreme weather conditions are the #1 cause of shipments dying in transit. Temperatures below 20F and above 95F can be deadly, even with our carefully developed shipping standards. Please take a look at the temperature forecasts for your shipping destination for the delivery date range before placing an order. If temperatures at the shipping destination are out of this range, there is a significant chance your order will be DOA.